Refund policy

Refund Policy

Keystone Property Tools

Last updated: November 14, 2026

Digital Product Purchases

Keystone Property Tools sells downloadable digital products, including financial analysis spreadsheets.

Because digital products can be accessed and retained immediately after delivery, all sales are generally final once the digital product has been delivered, except as described below or where otherwise required by applicable law.

Refunds and Resolutions

We will review requests involving:

Duplicate charges: If you were accidentally charged more than once for the same purchase.
Download problems: If you cannot access your purchased file and we are unable to provide a working download.
Defective products: If the purchased file contains a material technical defect that prevents it from functioning substantially as described and we cannot reasonably correct the issue.
Incorrect delivery: If you receive the wrong digital product.
Legal rights: Any refund, cancellation, or other remedy required under applicable consumer protection laws.

We may first offer a replacement file, corrected version, or assistance resolving the problem. If an appropriate resolution is unavailable, we will provide a refund where warranted.

Change-of-Mind Purchases

We generally do not offer refunds because a customer changes their mind, no longer needs the product, or expected features that were not advertised.

This policy does not limit any rights customers have under applicable law.

Requesting Assistance

To request help or a refund, email saanjay69420@gmail.com with your order number, purchase email address, and a description of the issue.

We aim to respond within three business days.

Important Disclaimer

Our spreadsheets are intended for educational and financial planning purposes. Results depend on the information entered by the user and do not guarantee investment performance or financial outcomes.

Keystone Property Tools does not provide personalized financial, tax, legal, or investment advice.